Hill Interiors Lucia Collection Side Table 22970

Item can only be shipped to England, Scotland, Wales and Northern Ireland.

This is the Lucia Collection Side Table. Part of the luxurious and impactful Lucia furniture range, the Lucia Side Table commands attention in any interior setting thanks to its distinctive design with chunky silhouette. Each piece is individually handcrafted in hard wood (acacia) by skilled artisans to sculpt the striking design and finished in a contemporary, deep grey wood stain. This capsule furniture collection's 6 statement pieces are perfect as standalone or grouped to create a cohesive space.

Specification

Dimensions: 60L x 60W x 60H

Weight: 15.3kg

Colour: Grey

Material: Acacia

Delivery

1. At the current time your order will take an estimated 2-3 days to despatch. Item will be delivered to the door.
2. If you do not take delivery of the goods on the scheduled date without providing the minimum 24 hours notice, at our discretion and without prejudice to any other rights, we reserve the right to charge a standard delivery fee to recover transport and administration costs.
3. In the event of a processing error which has resulted in the wrong goods being despatched to the customer, we will arrange the re-delivery of the correct goods with our assigned courier at our expense.

Shipping and Returns/Refund Policies

Shipping Policy

Order Confirmation:

As soon as you place your order, we will pre-authorise your card however your card will not be charged. We will then contact our supplier to confirm that the product you have purchased is available for immediate shipment. Once confirmed we will process the payment and your order will be dispatched straight away. If there is any delay such as an item which is on backorder, we will void the pre-authorisation and contact you to let you know.

Order Delivery/Tracking:

Once your order has been placed, assuming it is in stock and available for dispatch, we will charge your card and your order will be dispatched.

Delivery lead times are dependent on each brand. Please check the product page itself for specific delivery times under the “Delivery” tab of that product page.

We’ll send you tracking details by email within 24 hours of your order being dispatched. If you have not received tracking details within 3 working days, please reach out to us via email at info@premierhomefurnishing.com so that we can help.

We currently do not offer installation within our services. Delivery does not include any assembly or unpacking as standard (unless stated otherwise in product description).

If you do not take delivery of the goods on the scheduled date without providing the minimum 24 hours notice, we reserve the right to charge a standard delivery fee to recover transport and administration costs.

Damages:

We ask that you thoroughly inspect all items at the point of delivery. We advise you not to accept delivery of any damaged items. If you discover that an item has been damaged, please send clear photos of the damaged items to info@premierhomefurnishing.com so that we can open an insurance claim on your behalf.

Upon receiving a delivery, please inspect the items prior to the departure of the delivery driver, to allow easy return in the unlikely event of any damage. If you're unable to examine the goods upon delivery, you have a 3 day window after signing for them to report any damages. Claims for damages made after 3 days will not be accepted.

Cancellations:

You can cancel an order for any reason BEFORE it has been dispatched, just email us at info@premierhomefurnishing.com to do so.

HOWEVER, If you cancel an order AFTER it has been dispatched then you (the buyer) will be charged a cancellation fee, AND you (the buyer) will also be responsible for any costs associated with returning those cancelled item(s). 

Any refunds can only be issued to the same payment method which was used to place the order.

Returns and Refund Policy

We have a 14 day return policy, which means you have 14 days after receiving your item to request a return If you are dissatisfied with your purchase. A Restocking Fee will apply. The restocking fee will be 50% off the original product price and both your original handling charge and delivery will not be refunded.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

For orders delivered on a pallet, it is essential to return them on a pallet for transportation purposes.

To start a return, you can contact us at info@premierhomefurnishing.com. 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at info@premierhomefurnishing.com. 

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, missing parts or if you receive the wrong item, so that we can evaluate the issue and make it right. Please make sure to notify us of any damages/issues within 3 days of receiving your order. 

Exchanges

The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10-15 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@premierhomefurnishing.com.